Privacy Policy

1. Introduction

At Let's Assist, we value your privacy. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data. We are committed to protecting your personal information and being transparent about our data practices.

2. Information We Collect

We collect the following information:

• Personal Information: Email address, name, and phone number (if you choose to provide it) when you create an account or sign up for events.
• Event Data: Your participation in volunteering opportunities, including sign-ups, check-in/check-out times, and event attendance.
• Analytics Data: We use PostHog to collect anonymized data about how you interact with our platform (page views, clicks, etc.) to improve our services. You can opt out of analytics in your account settings.
• Google Calendar Data (Optional): If you choose to connect your Google Calendar, we access and store encrypted tokens to add volunteering events to your calendar. We do not store your calendar contents.

3. How We Use Your Data

We use the collected data to:

• Create and manage your account.
• Process your signups for volunteering opportunities.
• Manage event check-ins/check-outs and send certificates when applicable.
• Add events to your Google Calendar if you've connected it.
• Improve our platform through anonymized analytics (PostHog).
• Send you important service notifications and updates.

4. Google Calendar Integration (Optional)

If you choose to connect your Google Calendar:

• What We Access: We access your Google Calendar and email address to verify your account and add volunteering events.
• How We Use It: We automatically add volunteering events to your calendar. We store encrypted access tokens locally to maintain this connection.
• No Sharing: We do not share your Google Calendar data with third parties. It is used only within Let's Assist.
• How to Disconnect: You can revoke access at any time in your account settings. This deletes our stored tokens. Events already in your calendar will remain unless you delete them manually.

Our use of Google APIs complies with the Google API Services User Data Policy.

5. Third-Party Services

We use the following services:

• Supabase: Secure database hosting and management.
• PostHog: Optional analytics to improve our platform. You can opt out in your settings.

These services have their own privacy policies. We do not share your personal data with these services beyond what is necessary for them to operate (e.g., Supabase stores your data, PostHog only receives anonymized usage information).

6. Data Security

We implement strict security measures to protect your personal data from unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee absolute protection. We encourage users to take precautions, such as using strong passwords and being mindful of data sharing.

7. Your Rights

You have the right to:

• Access the personal data we have about you.
• Request corrections or deletions of inaccurate information.
• Opt out of PostHog analytics in your account settings.
• Delete your account and all associated data at any time. You can do this in your account settings or by contacting privacy@lets-assist.com.

8. Data Retention

We keep your personal data as long as your account is active. If you delete your account, we will remove your data within a reasonable timeframe, except where we are legally required to retain it.

9. Changes to this Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Significant changes will be communicated via email or website notifications. We recommend reviewing this policy periodically.

10. Contact Us

For privacy-related inquiries, email us at privacy@lets-assist.com.