Privacy Policy

1. Introduction

At Let's Assist, we value your privacy. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data. We are committed to protecting your personal information and being transparent about our data practices.

2. Information We Collect

We collect different types of data to provide and improve our services:

• Personal Information: When you sign up or contact us, we collect your name, email address, and any other details you provide.
• Usage Data: We collect data about your interactions with the platform, including browsing behavior, search queries, and participation in volunteering opportunities. This helps us analyze trends and improve our services.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to personalize your experience and monitor website performance.

3. How We Use Your Data

We use the collected data to:

• Facilitate and enhance the user experience on Let's Assist.
• Provide relevant volunteering opportunities and recommendations.
• Improve our platform through analytics and user feedback.
• Communicate updates, notifications, and important service announcements.

4. Third-Party Services

We collaborate with third-party services to optimize our platform:

• Supabase: For secure data storage and management.
• PostHog: To analyze usage data and enhance user experience.

These services have their own privacy policies, and by using Let's Assist, you also agree to their data processing practices.

5. Data Security

We implement strict security measures to protect your personal data from unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee absolute protection. We encourage users to take precautions, such as using strong passwords and being mindful of data sharing.

6. Your Rights

You have the right to:

• Access the personal data we hold about you.
• Request corrections or deletions of inaccurate or outdated information.
• Withdraw consent for data processing where applicable.
• Opt out of analytics tracking by adjusting your browser settings or using available opt-out tools.
• Delete your account and all associated personal data at any time. If you wish to delete your account, you can do so in your account settings or by contacting privacy@lets-assist.com.

7. Retention of Data

We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. When data is no longer needed, we securely delete or anonymize it. If you request account deletion, we will remove your personal information from our system within a reasonable timeframe, subject to any legal obligations.

8. Changes to this Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Significant changes will be communicated via email or website notifications. We recommend reviewing this policy periodically.

9. Contact

For privacy-related inquiries, email us at privacy@lets-assist.com.